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rhem
Order Rhem
backed byY Combinator

A superpowered assistant for your parents.

A tabletop robot that books appointments, orders groceries, and calls family. Your parent just asks.

Its own computer. Its own phone.

Rhem uses websites and makes calls to handle everyday tasks for your parent.

An online task, completed by Rhem
Illustrative browser task: A card labeled ‘Teri’s request to Rhem’ reads ‘Refill my prescription.’ Six numbered tool cards follow the demo: open the pharmacy account, find the saved prescription, check refill availability, confirm the pickup location, submit the request, and verify its status. At most two tool cards appear below the request. A finish card reads ‘Task complete — Refill request submitted. Awaiting pharmacy review.’ Submission does not mean the prescription has been approved or dispensed.

Illustrative browser task: A card labeled ‘Teri’s request to Rhem’ reads ‘Refill my prescription.’ Six numbered tool cards follow the demo: open the pharmacy account, find the saved prescription, check refill availability, confirm the pickup location, submit the request, and verify its status. At most two tool cards appear below the request. A finish card reads ‘Task complete — Refill request submitted. Awaiting pharmacy review.’ Submission does not mean the prescription has been approved or dispensed.

Health check-ins, built in.

Medication reminders, mood tracking, and readings like heart rate without wearing a sensor.

Company with personality.

Expressive reactions developed alongside psychiatrists bring personality to conversations. Someone to talk to, laugh with, and enjoy every day.

Family, a conversation away.

“Call my daughter.” “Text my son.” Your parent can call, text, and share voice messages just by asking Rhem.

Your health data stays private and in your control.

Designed with psychiatrists for natural interaction.

Just talk to Rhem. No apps or buttons to learn.

Helping your parents do more on their own.

You prepare it. They plug it in.

Add their Wi-Fi and a familiar welcome before Rhem arrives. We’re here to help with the rest.

A recorded welcome message playing on Rhem

Record their first hello.

Let their first hello come from you. Record a welcome message. Rhem plays it the first time your parent turns it on.

Wi-Fi setup

Set up their Wi-Fi before it arrives.

Add their Wi-Fi before it ships. When it arrives, they just plug Rhem in.

Need help? We’ll call them.
One-on-one setup help with a real person is included with every Rhem.

Talk to our team

Try Rhem with confidence.

30-day money-back guarantee

Try Rhem at home. Request a return within 30 days of delivery for a full subscription refund. No questions asked.

Return terms

Covered while you rent.

Limited warranty for manufacturing defects, with unlimited covered replacements while your membership is active.

Warranty terms

FAQ

How much does renting Rhem cost?

Rent Rhem for $99/month, billed monthly. Your first payment covers one month, starting after confirmed delivery. The subscription then renews monthly until you cancel. Cancel anytime to stop your next renewal; membership stays active through your paid billing period. All prices are in USD. Standard shipping is included. Any tax is shown before payment.

What does the rental subscription cover?

One subscription covers Rhem and its service. Rhem owns the robot. Your subscription renews automatically each month until you cancel. Cancel anytime to stop your next renewal; membership stays active through your paid billing period. When membership ends, we provide a prepaid label and you have 30 days to ship Rhem back. There are no initiation or cancellation fees. Buying outright is a separate option at checkout.

When will it ship, and when do I pay?

Checkout shows whether rental payments are open. When open, you prepay your first month at checkout. That month starts after we confirm delivery, then your subscription renews monthly until you cancel. Cancel anytime to stop your next renewal; membership stays active through your paid billing period. Rhem is not ready to ship today. We expect U.S. Founder Edition preorders to ship from California on January 20-31, 2027. Delivery takes additional time. Ordering is open in the U.S. only. If the shipping estimate changes, we will email you with the choice to accept the delay or cancel for a full refund.

Does my parent need Wi-Fi?

Yes. Plan to use Rhem with reliable home Wi-Fi. It has no cellular connection. Cloud needs internet for conversations. Local can run some conversations on the robot, but calls, websites, family updates, and remote alerts still need internet. Halo connects independently to 2.4 GHz Wi-Fi.

Can I help my parent set it up?

Yes. After ordering, you can add their Wi-Fi details and record a welcome message in My orders. Both are optional and help us prepare Rhem before shipping. One-on-one setup help by phone is included. Your parent can speak to Rhem instead of typing.

Is the camera always watching?

No. Rhem’s camera is off by default. Your parent can choose to use it for video calls or photos. During an SOS alert, a chosen contact may open the camera after answering. Halo uses radar and has no camera or microphone. Your family controls access to shared information.

Can Rhem replace a doctor or caregiver?

No. Rhem is not a medical device. It cannot diagnose illness or replace care or needed supervision. Its readings and answers can be wrong. Reminders do not prove medicine was taken. Keep your usual care and medical devices, and do not change medicine or delay care because of a Rhem reading or answer.

What happens if Halo detects a fall?

Halo can send an alert to chosen contacts in the family app so they can check in or arrange help. It only covers the area where it is set up. Alerts need power, internet, and phone notifications turned on. Falls can be missed and false alerts can happen. It does not call 911 or send an ambulance. Keep another way to get help.

What if we change our mind?

Try Rhem at home for 30 days after delivery. Request cancellation during the trial and return within the provided window for a refund of your membership payment. Cancel anytime to stop your next monthly renewal; membership stays active through your paid billing period. When membership ends, we provide a prepaid return label and instructions, and you have 30 days to ship Rhem back. No additional membership payment is billed while the robot is in transit after your paid membership ends. Contact Rhem Support at service@rhem.ai for help. Cancel future renewal anytime. Your membership remains active through your prepaid term. Payments are non-refundable after the trial, except as required by law or otherwise provided in our terms.

What if it breaks?

Your leased Rhem is covered for manufacturing defects for as long as your lease is active. We pay shipping for covered repairs. Email service@rhem.ai with your order number, the device’s serial number, and what went wrong.

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